Verify Your qqaa Account
Verification is how we keep your account and your balance secure. We ask for a government-issued photo ID and a selfie — standard steps that protect you if anyone ever tries to access your account without permission. Upload the documents through the verification section in your account settings; our team reviews them and confirms status by the support channel you used to
submit. A verified account also removes withdrawal holds, so it is worth completing early. Think of it as the lock on your wallet, not a barrier to using it.
- Open verification — Go to account settings and tap the verification or identity section.
- Upload your ID — Submit a clear photo of a government-issued ID — national ID card or passport.
- Add a selfie — Take a selfie as prompted so we can match it to your document.
- Await confirmation — Our team reviews the submission and updates your account status via support.